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Terms & Conditions

1. Detailed description of goods and/or services
ChairClub is a business in the furniture industry that manufactures and sells office, visitor and multipurpose seating solutions.


2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 30 days and delivery confirmed by way of 3rd party courier and collection.


3. Export restriction
The offering on this website is available to South African clients only.


4. Return and Refunds policy
The provision of goods and services by ChairClub is subject to availability. In cases of unavailability, ChairClub will refund the client
in full within 30 days. No refunds are given as each item is made to order. Click here for ChairClub warranty information, or here for ChairClub 14-Day Comfort Guarantee.


5. Customer Privacy policy
ChairClub shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:


6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the ChairClub bank account, the
details of which will be provided on request.


7. Card acquiring and security
Card transactions will be acquired for ChairClub via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to to view their security certificate and security policy.


8. Customer details separate from card details
Customer details will be stored by ChairClub separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to


9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).


10. Responsibility
ChairClub takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.


11. Country of domicile
This website is governed by the laws of South Africa and ChairClub chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.


12. Variation
ChairClub may, in its sole discretion, change this agreement or any part thereof at any time without notice.


13. Company information
This website is run by ChairClub  (private company) based in South Africa trading as ChairClub with registration number 2012/093766/07 and Brian Klass (Director).


14. ChairClub contact details
Company Physical Address: Unit 7 Oxford Manor 196 Oxford Road Illovo 2196
Email: [email protected]
Telephone: 010 035 4400

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